SuiteCRM is open source customer management software. CRM software is designed to assist the companies in building a better relationship with their consumers. It helps in analyzing and managing customer’s interaction and keeps a record of the data.
SuiteCRM facilitates the company to get their marketing and sales efforts to the next level. It enables the company to maximize the contact point with the existing and the potential customers. It is designed to meet and fulfil the overall objectives of customer relationship management. It is one of the most effective open source consumer management software and has bagged Bossie Award for two successive years as the best open source CRM in the world.
As this is free one have to spend only 20 % of what other CRM software costs and being an open source platform, it offers much more facilities like freedom to install at any place, amend it source code if demanded and even redistribute the amended source to anyone who is authorized.
With this software you can also regulate and control pricing strategies, create sales pipeline models and design template client quotes, maintain contract renewals and monitor the progress of leads, build business process models and create flexible, computerized actions that can be activated to operate at any time. You will require one such best SuiteCRM partner that promotes high- quality relationship management program and focuses in meeting software expansion.
With this software a company is able to provide better interactive support to their customers. For example, if a request has been made, service team will be instantly notified about the issue and it is monitored that the issue is being addressed and resolved as soon as possible. Whether it is a small business or large, SuiteCRM is suitable for each one of them. Let’s have a look at some of the points concerned with SuiteCRM.
External Marketing Applications
SuiteCRM is built with functions that will assist you with all the marketing work. With this CRM application comes a lot of sophisticated applications. As it own ROI calculator and a classy email campaign module that allows you to design, organise and track campaigns. It also has the ability of capturing the required data directly from submitted website helping you handle your sales leads more efficiently.
In a business, proper management of the customers is a crucial thing as it leads to higher rates of customer retention. With the help of this software, you can check a customer’s complete journey, from the day he contacted to the day he purchased the product with few clicks. Also, you can introduce various reminders to be able to follow the person at the various phases of buying process. It also has a built-in customer service module.
Managing your Company’s Finances
It also consists of a finance module to keep the track of all the call details till now. It also assists with the supervision of your company’s economic wellbeing. You can also create PDF templates, contract documents, invoices and quotes, which can be stored with each separate customer account resultant full practicability of the financial status of any account immediately. To know more you can also get Free SuiteCRM demo to have a better insight of it.